North American Shipping and Receiving

Stress-Free Shipping Ensuring Comfort and Care

JAX® Mice are shipped via our dedicated ground transportation network to over 99% of our USA and Canada customers. During ground shipment, JAX® Mice are provided with an environment that is familiar to them, alleviating stress. We utilize specially constructed trucks, engineered with environmental control systems that facilitate sanitation and air flow, to ensure a low-stress, clean, comfortable and safe ride. The environmental control systems alert drivers and JAX personnel to deviations, incorporate multiple backup features, and carry maintenance and support guarantees for all points en route. Carefully trained drivers understand the needs of JAX® Mice and of our customers.

Animal Health and Welfare

Mice are packed within the barrier facilities in which they are raised. They are shipped in our state-of-the-art, sterilized, filtered, highly protective shipping containers. Each container is supplied with fresh bedding, gelatinized water packets, and the same feed that the mice are fed during production. Even after journeys of 12 days, mice shipped by this method arrive clean and in excellent health.

Freight and Container Charges

Freight charges are based on the number of containers shipped. Order confirmations will indicate an estimate of containers needed. However, actual numbers may vary depending on housing of mice prior to shipment, and other welfare-related considerations. Invoiced charges will reflect actual numbers shipped.